General Responsibilities of the Barry County E9-1-1 Telecommunicators


  • Dispatching of 16 Law Enforcement Agencies
  • Assist with:  Division of Family Services, Barry County Court System, 39th Circuit Court Juvenile Office, State of Missouri Probation and Parole Office and Emergency Management.
  • Dispatching of 11 Fire Department
  • Dispatching of 11 First Responder Organizations
  • Answer 9-1-1 Call and non-emergency calls
  • Assist/Dispatch with Barry-Lawrence Ambulance and Mercy Ambulance
  • Broadcast watches/warning to local Law Enforcement & Fire Departments and activate storm sirens in the event of a tornado warning

Benefits Package

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  • Health Insurance 
  • Dental Insurance 
  • Vision Insurance 
  • Life insurance
  • LAGERS Retirement
  • Overtime
  • Paid Training
  • Unemployment Coverage
  • Workers Compensation
  • Licenses and Certifications
  • Rotating Shifts includes 3 day weekends off every other weekend
  • Time and one half pay for working Holidays
  • Vacation

The hiring process at Barry County E9-1-1 is a four (4) stage process.


1st Stage - Must pass a full criminial background check


2nd Stage - Written Exam with a minimum score of 80%

                         Typing Test with a minimum of 35 words per                                 minute


3th Stage - Oral Interview


4th Stage - For hour observation in Dispatch

Come Join our Staff ​

The next Training Academy is being scheduled for the Summer 2020.  If you are interested in a position, please complete an on-line application or call for further details.

Welcome to Barry County
Emergency Services E9-1-1
4011 Main St
PO Box 910
Cassville, Mo 65625

​ Office Hours are Monday-Friday      8:00 AM-4:00 PM
      Administrative Personnel         417-846-4911
      Mapping & Addressing               417-846-4911
      Administrative Fax                      417-847-1717

Dispatch is staffed 24/7
       Dispatch Non -Emergency       417-847-4911
       Dispatch Fax                                   417-846-0251

Recruitment

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Barry County E9-1-1 accepts applications year-round.  When a position becomes available, the Center will post an employment ad in at least one countywide publication and post on www.jobs.mo.gov  .  Applications are available at the 911 Center and on our website.

Selection Process

Upon Meeting all qualifications, recruits will interviewed with a panel consisting of at least two members of the administrative staff, most often the Executive Director and the Operations Manager.


Post interview, potential candidates will be scheduled to experience the dispatch environment in a four-hour session.  This session is critical to the Center as well as to the potential candidates, as some recruits realize the enormity to the task ahead of them and conclude that dispatching may not suit them.


After the dispatch session the Executive Director, with input from the Operations Manager and Team Leaders, will choose the best candidate (s) for the open position and an offer of employment will be made.

Minimum Qualifications

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  • Must be High School Graduate or equivalent
  • Must type minimum of 35 words per minute
  • Must pass Standardized Dispatch test
  • Must pass background check
  • Must pass a drug screen


Dispatch Training is on-going


  • Every Probationary Telecommunicator goes through mandatory 704 hours of on the job training. They will also receive several National and International Certifications.
  • Dispatchers attend a three (3) week in-house Communications Training Academy, which consist of the Emergency Telecommunications Course (40HR), and CPR AED Certification.
  • Barry County E9-1-1 Dispatchers are trained in house for Emergency Medical, Fire and Police Dispatching
  • Our fully-trained Emergency Dispatchers must complete 48 hours of CEU's every two years - we exceed those minimum training requirements.
  • Dispatchers are qualified to give life saving instructions to callers (CPR, baby delivery ect...)
  • Dispatchers must stay current on radio communications, criminal law, civil law, fire fighting procedures, incident command system and, a wide variety of other topics..
  • Dispatchers conduct monthly in-house training and on occasion attend training seminars at the state and national levels.
  • On Average the Barry County E9-1-1 Center handles 8036 calls per Month.